SMS Terms of Service
Quick Summary: By providing your phone number, you consent to receive up to 5 SMS messages per month from Black V Protect about your service inquiry, appointments, and updates. Reply STOP to opt out anytime. Reply HELP for help. Message and data rates may apply.
1. SMS Program Overview
Black V Protect (operated by Servicios Profesionales De Detallado LLC) offers an SMS messaging service to keep you informed about your service requests, appointments, and related updates.
2. Consent to Receive Messages
By providing your phone number through our website forms, by phone call, or in person, you expressly consent to receive SMS text messages from Black V Protect at the number provided. Message consent is not a condition of purchasing any service.
3. Types of Messages You May Receive
- Service Inquiry Responses: Quotes, pricing information, scheduling availability
- Appointment Confirmations: Booking confirmations, reminders, schedule changes
- Service Updates: Status updates on ongoing service, ready-for-pickup notifications
- Customer Care: Follow-up after service, satisfaction inquiries, review requests
- Promotional Messages: Special offers, seasonal promotions (only with explicit opt-in)
4. Message Frequency
You may receive up to 5 messages per month. Message frequency may vary based on your active interactions with us (e.g., active scheduling, in-progress service, customer inquiries).
5. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan. Black V Protect does not charge for SMS messages, but your carrier may. Contact your wireless provider for details about your text messaging and data plan.
6. How to Opt Out
You can opt out of SMS communications at any time by:
- Replying STOP to any message you receive from us
- Calling us at (407) 205-8041
- Emailing info@blackvprotect.com with subject "SMS Opt-Out"
After you opt out, you will receive one final confirmation message, after which no further SMS messages will be sent unless you opt in again.
7. How to Get Help
For help or questions about our SMS program:
- Reply HELP to any message you receive
- Call (407) 205-8041
- Email info@blackvprotect.com
8. Supported Carriers
Our SMS service is supported on major U.S. wireless carriers including, but not limited to: AT&T, T-Mobile (including Metro by T-Mobile), Verizon, U.S. Cellular, Google Fi, Mint Mobile, Cricket Wireless, Boost Mobile, and other regional carriers. Carrier participation and message delivery may vary by network.
Carriers are not liable for delayed or undelivered messages.
9. Privacy
Your phone number and message content are protected under our Privacy Policy. We will NOT sell or share your phone number with third parties for marketing purposes. We use third-party SMS providers (such as Twilio) to deliver messages — these providers are bound by confidentiality.
10. Changes to These Terms
We reserve the right to modify these SMS Terms at any time. Changes will be effective when posted. Continued participation in our SMS program after changes constitutes acceptance. We will notify you of material changes via SMS or email when possible.
11. Liability
Black V Protect is not liable for delayed or undelivered messages, message content errors caused by carrier transmission, or any damages resulting from the use of our SMS service. Carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. You may receive our services without opting in to SMS messaging at any time.
12. Contact Us
Servicios Profesionales De Detallado LLC (DBA: Black V Protect)EIN: 99-1533638
3725 Conway Rd, Suite B
Orlando, FL 32812 USA
Phone: (407) 205-8041
Email: info@blackvprotect.com
Website: www.blackvprotect.com